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Policy notary workflows

Policy checks agents can cite, not improvise.

Policy Notaries is a standalone Decide service with source-backed refund, cancellation, return, and trial checks. Krafthaus owns the workflow layer: intake, human review, account-bound authorization, and execution handoff. You do not need Krafthaus to call the notaries.

Refund, Trial, Cancel, and Return are now migrated to direct declarative Rulebook v1 evaluation. No trusted adapter is required: normalized policy facts flow directly into binding rulebooks and return signed rulebook attestations.

Agent asks Can this refund, cancellation, return, or trial claim proceed?
Decide notary service Applies deterministic policy logic and returns a request-linked verdict.
Krafthaus workflow Uses the evidence for a separate action check, human review, and execution handoff.

Four stable notaries

Stable Decide URLs stay live. Krafthaus owns the workflow layer.

Use Decide Policy Notaries for direct MCP and API integration. Use Krafthaus when those policy answers need to sit inside an accountable customer support workflow.

Refund

Refund eligibility

Checks whether a subscription refund request is allowed, denied, or unknown under tracked policy sources using direct declarative Rulebook v1 evaluation.

REST
POST /api/v1/refund/eligibility
Cancel

Cancellation penalty

Checks whether a cancellation is free, penalty-bearing, locked, or unknown for supported vendors using direct declarative Rulebook v1 evaluation.

REST
POST /api/v1/cancel/penalty
Return

Return eligibility

Checks whether an item return is returnable, expired, non-returnable, or unknown using direct declarative Rulebook v1 evaluation.

REST
POST /api/v1/return/eligibility
Trial

Trial terms

Checks whether a free trial is available, unavailable, or unknown from the current policy surface using direct declarative Rulebook v1 evaluation.

REST
POST /api/v1/trial/terms

Proof assets

The Decide runtime references stay visible here.

Migration rule

Workflow on Krafthaus. Runtime and services on Decide.

Existing MCP registries, GitHub lists, and client configs keep their Decide URLs. Standalone service discovery and access belong on Decide; workflow discovery belongs on Krafthaus. A notary answer is evidence, not permission to change a customer account. The workflow must authorize the exact action separately.