Krafthaus workflow app

Customer Onboarding Readiness Gate

A concrete customer onboarding readiness surface for software companies: intake implementation facts, run a direct_declarative_rulebook verdict on Decide, store the Decision Record, and hand customer success the next action before go-live.

Generate onboarding proposal Run demo Open manifest Read app contract

Buyer wedge

For customer success, implementation ops, and founders before a customer goes live.

This workflow packages implementation readiness, go-live readiness, and CS onboarding handoff into one app. Krafthaus captures the readiness facts, Decide returns a binding verdict, and the owner gets a packet before the customer launch motion moves.

Pain

Go-live calls drift across Slack, docs, and calls

Contract status, payment setup, security review, data import, integration, training, success plan, and blockers are often split across teams.

Install

CS onboarding handoff

Krafthaus turns readiness into closed intake, a direct Rulebook v1 verdict, a Decision Record, and a handoff for the implementation owner.

Outcome

Cleaner launch decisions

Teams get a repeatable go-live readiness check with explicit review and block paths before customer launch risk compounds.

01 Readiness packet

A running customer_onboarding_readiness_gate_packet with intake facts, verdict material, handoff, packet hash, and Decision Record references.

02 Rulebook-backed readiness logic

Direct declarative rules for commercial readiness, security review, data import, integrations, training, success plan, open blockers, and launch timing.

03 Implementation handoff

Schedule go-live, route to customer success review, or block the launch until missing readiness material clears.

Executable demo

Run an onboarding account through the gate.

This form posts closed readiness facts to /api/customer-onboarding-readiness-gate. The server validates the intake, calls Decide with a pinned direct_declarative_rulebook, and only returns a customer_onboarding_readiness_gate_packet when the Decision Record material is present.

Account ID Customer name Customer tier Implementation owner Contract signed Payment method ready Security review complete Data import complete Integration connected Admin training complete Success plan approved Open blockers count Days until target launch

Runtime: direct_declarative_rulebook

Decision Record material

Customer Onboarding Readiness Packet

Ready to run

Submit an account to see application_verdict, action, matched rule, runtime binding, rulebook_attestation material, and the returned customer_onboarding_readiness_gate_packet with packet_hash.

Shareable packet URL

Application contract

A registered Krafthaus app surface for implementation readiness.

Customer Onboarding Readiness Gate is a software-company operating workflow that shows how Krafthaus can install Decide between a proposed customer launch and the system or team that would move the account to go-live.

Manifest customer-onboarding-readiness-gate-v1.json

Application Manifest v1 pins the workflow, intake contract, direct rulebook binding, record fields, action boundary, and handoff.

Runtime schema rulebook-v1.schema.json

The Decide runtime accepts a closed declarative Rulebook v1 contract; customer executable rulebooks are rejected.

Proposal Customer onboarding sprint

Use the proposal template to tailor the sprint around implementation readiness, go-live readiness, and CS onboarding handoff.